This show is released during the National Week of Conversation (April 5-13)— an annual event when people with diverse perspectives #ListenFirst to understand. 

At a time of information overload, social media silos and political paralysis, we look at how can all of us be better communicators. In this 200th episode, Richard and Jim share lessons they've learned about listening, asking questions and interviewing guests during nearly four years of "How Do We Fix It?"